Due to business growth, we are seeking applicants for the role of Application Support Engineer. Both full time and part time positions are available.
Application Support Engineer
Hours: 7am – 4pm, Monday – Friday
Application Support Engineer – Part Time
Hours: 7am – Midday, Monday – Friday.
Reports to: Project Manager
Overall purpose of the job
The Ontrack Application Support Engineer will assist Ontrack’s customer base by providing first line support for each application within the Ontrack family. Working with the Ontrack team they will deal directly with end users, answering their questions about Ontrack’s applications and resolving their technical problems.
The engineer will also work with the customer/client to develop and manage Ontrack’s fault escalation and resolution process. When not providing support to Clients, the engineer will also perform a number of administrative tasks related to their support role.
Download the full job specifications here:
Call our HR team on 07826 905787 or 07500 896006