The Smarter Works Management Solution.
For businesses operating within the utilities and street works industry who need to deliver safe and efficient work for their clients whilst remaining compliant with all legislation.
Take control of your jobs from start to finish
Operational managers and supervisors can see what is happening on their works in real time. Full control of jobs from start to finish. Our solution supports businesses to provide evidence of what good performance looks like.
Putting safety and quality first
Ontrack provides clarity of the standards to uphold whilst capturing the end to end job. Transparency for everyone involved in the job delivery.
Compliance teams can easily monitor works using various tools to ensure that quality is maintained across the job lifecycle.
Access your jobs from any device
The Ontrack family consists of a cloud based desktop works management application, mobile app (iOS & Android) and a job viewer browser app for tablet and smartphone use.
The browser based desktop application is a full strength, business critical system which will manage end-to-end jobs from initiation/survey, excavation, reinstatement to site clear.
Putting your customers first
Ontrack’s customer service module includes functionality to manage customer contact including complaints, commendations and enquiries.
Follow up is tracked and all interventions are recorded in the job history records to ensure compliance with regulatory requirements supporting CSAT scores and D-MeX metrics.
Ease of use
Ontrack is regarded as one of the easiest systems to use in the market today. The visual style of pages with plenty of photographs and videos means that it is easy to understand what is happening to works at any stage.
Our mobile apps are built with operative users in mind. They are easy to learn meaning that new staff can be up and running very quickly.
Quality
Ontrack is a bespoke works management system that provides end-to-end project, job and task tracking with built in quality management tools.
Visibility
Ontrack takes and stores high resolution photos and videos to provide a visual representation of the quality of workmanship taking place on site.
Technology
Cloud based application suite with companion mobile apps for operatives and supervisors. Ontrack runs on all computers with an internet connection.
Significant works management experience
Ontrack have been building works management applications since 2005. Unlike other management solutions, Ontrack is built from the ground up by the people delivering the work. Our solution is easy to use and supports businesses by providing evidence of what good performance looks like.
Ontrack is for businesses operating within the utilities and street works industry who need to deliver safe and efficient work for their clients whilst remaining compliant with all legislation.
Ontrack is a works management system that provides clarity of the standards to uphold. Transparency for everyone involved in the job delivery.
News
Ontrack Lite – adding a task
Adding a task is now available for Ontrack Lite. We at Ontrack believed that if Lite was a simpler version of Ontrack 2 web, then
A short story about our journey
To start our history trip, let’s go back to the very beginning… The development of Ontrack began in 2005. Our goal was to create a works
Ontrack Lite new features – Images
Ontrack Lite works on any device as long as you have a browser and internet. Lite is now similar to its sister product Ontrack Mobile in
Eight20 using Ontrack
Eight2O are the largest alliance in the water sector. It is a joint venture that consists of Thames Water and other partners, seeking to bring better
Ontrack Lite new feature – Call Gang
Following up our latest release of Ontrack lite, we have added a new feature! We are happy to announce that we have added a call gang function. This
Ontrack attends HAUC events
We have had a busy week at the North & Mid Wales HAUC and South East HAUC events. We met visitors from various organisations and discussed how
Users of Ontrack have included: