The Smarter Works Management Solution.
For businesses operating within the utilities and street works industry who need to deliver safe and efficient work for their clients whilst remaining compliant with all legislation.

Take control of your jobs from start to finish
Works can be watched and monitored in real time providing full visibility for users including operational managers, supervisors and support functions.
Full control of jobs from start to finish. Our solution supports businesses to provide evidence of what good performance looks like.
Putting safety, customer and quality first
Ontrack provides clarity of the standards to uphold whilst capturing the end to end job. Transparency for everyone involved in the job delivery.
Compliance teams can easily monitor works using various tools to ensure that quality is maintained across the job lifecycle.


Access your jobs from any device
The Ontrack family consists of a cloud based desktop works management application, mobile app (iOS & Android) and a job viewer browser app for tablet and smartphone use.
The browser based desktop application is a full strength, business critical system which will manage end-to-end jobs from initiation/survey, excavation, reinstatement to site clear.
Putting your customers first
Ontrack’s customer service module includes functionality to manage customer contact including complaints, commendations and enquiries.
Follow up is tracked and all interventions are recorded in the job history records to ensure compliance with regulatory requirements, supporting and driving customer satisfaction scores.


Ease of use
Ontrack is regarded as one of the easiest systems to use in the market today. The visual style of pages with plenty of photographs and videos means that it is easy to understand what is happening to works at any stage.
Our mobile apps are built with operative users in mind. They are easy to learn meaning that new users can be up and running very quickly.

Quality
Ontrack is a bespoke works management system that provides end-to-end project, job and task tracking with built in quality management tools.

Visibility
Ontrack takes and stores high resolution photos and videos to provide a visual representation of the quality of workmanship taking place on site.

Technology
Cloud based application suite with companion mobile apps for operatives and supervisors. Ontrack runs on all computers with an internet connection.

Significant works management experience
Ontrack have been building works management applications since 2005. Unlike other management solutions, Ontrack is built from the ground up by the people delivering the work. Our solution is easy to use and supports businesses by providing evidence of what good performance looks like.
Ontrack is for businesses operating within the utilities and street works industry who need to deliver safe and efficient work for their clients whilst remaining compliant with all legislation.
Ontrack is a works management system that provides clarity of the standards to uphold. Transparency for everyone involved in the job delivery.
News

Who gives the green light to release Ontrack products?
When our developers complete a new Ontrack product it goes through an intense testing programme, carried out by our Quality Assurance testers. Our testers are

What is the Reinstatement Quality Certificate?
Ontrack was originally developed as a mission critical business tool to capture high resolution imagery and critical works data, and also coach operatives in best

Ontrack to attend Utility Week Live
Ontrack will attend Utility Week Live (UWL), on the 17-18 May 2022, at NEC in Birmingham. Utility Week Live, is the UK’s only pan-utility exhibition

Is your system construction focused?
How will Ontrack help me in the construction industry? For over 12 years, Ontrack has been used in various sectors in the construction industry. Why

Are you at significant risk of a Highway Authority prosecution?
In March 2015, Level 5 Health and Safety offences were uncapped, meaning the potential fine is now limitless. Utilities companies didn’t really see the true

Are you Lane Rental ready?
Whilst TFL and Kent initially ran Lane Rental schemes, in 2019 any Local Authority with a well-managed permit scheme was able to initiate a Lane